Contact Customer Services

contact us

BY PHONE (From within Australia):

1800 815 126

Please note that due to the increase in online shopping caused by the current lock down we are receiving an extremely high number of emails and calls and it may take some time to respond to you.

By Telephone:

Toll free: 1800 815 126

Head office phone lines are open 9am-6pm GMT Monday to Friday, 9am-5pm Saturday.

By Email:

We aim to reply to your email within 48 hours.

Frequently asked Questions:

We have provided answers to the most frequently asked questions asked when shopping with us.
Please click here for information on our returns policy, security of purchase or delivery details.

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Press & Media Enquiries:

For press enquiries please contact Hattie Frisby


Trade Enquiries:

We welcome retail trading partners with a visible high street presence who share our beliefs in high quality clothing, made from natural fibres and ethically manufactured.

If you are interested in becoming a stockist, please contact our trade team at for further details. 

Becoming a Stockist

If you are interested in becoming a stockist, please contact Clare Whitworth our Trade Account Manager at for further details.

Comments & Feedback:

We are always delighted to hear from you, so please do let us know if you have had a particularly good experience, or if our website, service levels or products do not exceed your expectations. Phone us, write to us or send an email to

To stop receiving our brochures:

If you'd no longer like to receive our brochure through the post, please send your full details including email and postal address to


In the event that you should have a problem please inform us as soon as possible either by telephone, e-mail or in writing. We will acknowledge receipt of your complaint within 1 working day (Monday to Friday incl) and we will endeavour to resolve the problem as quickly as possible, within a maximum of 5 working days.

Celtic Sheepskin & Co. Ltd reserves the right to monitor emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.