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1866 403 5242

FAQ's

CONTACT

Head office phone lines are open 9am-6pm GMT Monday to Friday, 9am-5pm Saturday. 
Toll free: 1866 403 5242

We aim to reply to your email within 3 business days.

We have provided answers to the most frequently asked questions asked when  shopping with us. Please  click here for information on our returns policy, security of purchase or delivery details.

We aim to reply to your email within 5 working days.

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PRESS & MEDIA ENQUIRIES

Whether you're writing a feature and need high res imagery, or you're a stylist and would like to use some of our samples for a shoot, please contact our Press Office on 1866 403 5242 or email press@celticandco.com.

COMMENTS & FEEDBACK

We are always delighted to hear from you, so please do let us know if you have had a particularly good experience, or if our website, service levels or products do not exceed your expectations. Phone us, write to us or send an email to comments@celticandco.com

In the event that you should have a problem please inform us as soon as possible either by telephone, e-mail or in writing. We will acknowledge receipt of your complaint within 1 working day (Monday to Friday incl) and we will endeavour to resolve the problem as quickly as possible, within a maximum of 5 working days.

Celtic Sheepskin & Co. Ltd reserves the right to monitor emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.